Frequently Asked Questions
Everything you need to know about your MOTHER experience.
How do I find my perfect fit in MOTHER denim?
We provide a detailed size guide on each product page. Since our denim ranges from rigid 100% cotton to high-stretch fabrics, we recommend checking the specific fabric composition and 'Stretch Level' noted in the description.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags attached within 30 days of the ship date. Please note that items marked as 'Final Sale' cannot be returned.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days, while expedited options are available at checkout for faster delivery.
Do you ship internationally?
Yes, MOTHER ships to most countries worldwide. International shipping rates and duties are calculated at checkout based on your location and the weight of your order.
How should I care for my denim to ensure it lasts?
To preserve the fit and wash of your jeans, we recommend washing them inside out in cold water with like colors. Avoid the dryer; instead, lay them flat or hang them to air dry.
Can I modify or cancel my order after it has been placed?
Our team works quickly to fulfill orders, so we are unable to make changes or cancellations once an order has been processed. Please double-check your shipping address and items before completing your purchase.